SHIPPING
Welcome to Phareligion, where we take pride in delivering not just exceptional fashion but also an outstanding shipping experience. Below, you’ll find all the details you need to know about our shipping policies.
● We at PHRSAPPAREL ship all over the world.
● Shipping costs apply. This will be calculated depending on your delivery location to be
added at checkout.
For international orders, please be aware that additional customs fees, taxes, or duties may apply upon delivery. Phareligion is not responsible for covering these additional charges, and they are the responsibility of the recipient.
● Deliveries can take from 7-10 days. Delivery details will be provided in your
confirmation email.
● Any item in our pre-order collection will take 15-20 days to get to your location.
Phareligion provides order tracking for your convenience. Once your order is dispatched, you’ll receive an email with tracking information, allowing you to monitor your package’s journey in real-time.
● If you have not received a dispatch/delivery notification within 1-2 days or the dispatch
date, please notify us by sending an email to [email protected] including
your order number.
● Pickups are available and we encourage all urgent orders to choose the shipping option.
Change of Address
Ensure your shipping address is accurate before completing your purchase. If you need to change the shipping address, contact our customer support team at [email protected] as soon as possible.
Lost or Stolen Packages
Phareligion is not responsible for lost or stolen packages once they have been marked as delivered. Please ensure that someone is available to receive the package at the provided shipping address.
Contact Us
For any shipping-related inquiries or assistance, feel free to reach out to our customer support team at [email protected].<
UNRECEIVED ITEMS
● If you have not yet received your order within the estimated delivery time, please allow
an extra 2-3 days because packages may have been delayed by the selected courier
service.
● Please note that refunds will not be issued for lost packages, however items will be resent
if a package cannot be traced.
REFUND AND RETURNS POLICY
Phareligion is unwavering in its dedication to customer satisfaction. Our return and cancellation policies are transparently crafted to ensure that your shopping experience is not only enjoyable but stress-free.
We offer a full refund/return guarantee on all purchases made under certain conditions:
RETURNS
● You are eligible for a return only within 14 days of your purchase.
● Please inspect your order upon reception and contact us immediately if the item is
defective or if you receive the wrong item, so we can evaluate the issue and make it right.
● To be eligible for a return, your item must be in the same condition that you received it,
unworn or unused, with tags, and in its original packaging.
● You’ll also need the receipt or proof of purchase.
● To start a return/ refund, you can contact us at [email protected]
● Once you notify us, you will be responsible for the cost and arrangement of returning the
items to PHRSAPPAREL or our partner boutique in your location.
● Items sent back to us without notifying us will not be accepted.
REFUND
● Once your return is received and inspected, we will send you an email to notify you that
we have received your returned item. We will also notify you of the approval or rejection
of your refund.
● If you are approved, then your refund will be processed, automatically refunded on your
original payment method within 10 business days.
● If 15 days have elapsed since we’ve approved your return without a refund, please contact
us at [email protected].
EXCHANGES
● We only replace items if they are defective or damaged. If you are in need of an
exchange, send us an email at [email protected]
ORDER CANCELLATION
We recognize that plans can change, and we respect that. Phareligion’s cancellation policy is designed to be hassle-free. Whether it’s a change of heart or unforeseen circumstances, we aim to provide a simple and quick process for cancelling orders, allowing you the freedom to make decisions without unnecessary complications.
● Cancellation requests may be submitted to [email protected] this will be
allowed within 1-2 days after order placement.
● Please note that orders that have been shipped cannot be cancelled.
● Refunds will be processed in the original form of payment.
Pre-Order
At PHRSAPPAREL, we recognize the need to be proactive and intentional with style. Here, we give you the opportunity to pre-order exclusives and elevate your style with us.
Welcome to the Phareligion Pre-Order Experience
1. Elevate Your Wardrobe, Be the First to Flaunt It
Be a trendsetter with our exclusive pre-order collection. Be the first to adorn yourself with the latest Phareligion creations. Your style, your way—enjoy the uniqueness.
2. Secure Your Style
Pre-ordering allows you to secure your preferred item before the official release. No more compromises—your perfect fit, reserved just for you.
3. Be Part of the Phareligion Journey
By pre-ordering, you become an integral part of the Phareligion story. Witness the evolution from concept to creation, and be among the first to experience the magic.
4. Exclusive Discounts for Early Birds
As a token of our appreciation, early birds enjoy exclusive discounts on pre-order items. Embrace the opportunity to save while being a trend-setting pioneer.
How It Works
Explore: Browse our curated pre-order collection and discover the next level of Phareligion style.
Select: Choose your favorite pieces, select your size, and add them to your pre-order cart.
Secure: Complete your pre-order purchase to secure your exclusive items as preferred.
Anticipate: Await the arrival of your fashion-forward pieces as we bring your pre-order selections to life.
Important Notes
Pre-order items will be shipped on the specified release date.
Exclusive discounts are available for pre-order customers.
Your size is reserved exclusively for you when you pre-order.
CUSTOMER FEEDBACK
Phareligion views customer feedback as an invaluable resource for improvement. Whether it’s related to returns, cancellations, or any aspect of our service, your input is actively considered in our on-going efforts to enhance the overall shopping experience. We believe in a dynamic relationship with our customers, where your voice contributes to the continuous refinement of our policies and practices.
In essence, at Phareligion, we strive to create an environment where sustainability, ethical practices, and customer satisfaction harmoniously coexist, reflecting our commitment to both the planet and the people who make our community vibrant.
Copyright
At Phareligion, our commitment to ethical practices extends beyond just the production of sustainable and eco-friendly fashion. We recognize the importance of protecting the intellectual property and privacy of our brand and our community.
Intellectual Property Protection
Phareligion is vigilant about safeguarding its unique designs, logos, and any creative expressions associated with the brand. We adhere strictly to copyright laws to protect our intellectual property, ensuring that the creativity and innovation behind each piece of apparel are respected and preserved.
Privacy Assurance
Respecting your privacy is paramount to us. Phareligion prioritizes the security of your personal information. Our privacy policies are designed to ensure that any data you share with us is handled with the utmost confidentiality. We implement robust security measures to protect against unauthorized access and use of your information, fostering trust between our brand and our community.
Privacy Policy
Last Updated: [December 2023]
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse, we gather information about the web pages or products you view, the websites or search terms that led you to our Site, and your interactions with it. This is referred to as “Device Information.”
We collect Device Information through technologies such as:
Cookies: Data files with anonymous unique identifiers. Learn more about cookies and how to disable them here.
Log Files: Record actions on the Site, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files recording how you browse the Site.
When you make a purchase or attempt to do so, we collect certain information, including your name, billing and shipping addresses, payment details, email address, and phone number. This information is referred to as “Order Information.”
In this Privacy Policy, “Personal Information” encompasses both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to fulfil orders (processing payments, arranging shipping, providing invoices/confirmations), communicate with you, screen orders for potential risk or fraud, and, in line with your preferences, provide information or advertising about our products or services.
Device Information is used to screen for potential risk and fraud, optimize our Site, and generate analytics about how customers browse and interact with it.
Behavioral Advertising
Your Personal Information may be used for targeted advertisements or marketing communications. Opt-out of targeted advertising through Facebook, Google, Bing, or visit Digital Advertising Alliance’s opt-out portal.
Do Not Track
Please note, we do not alter our data collection practices in response to Do Not Track signals from your browser.
Changes
We reserve the right to amend, remove or vary our services, this website (including our Terms and Conditions), and this privacy policy at any time to reflect changes in practices.
Contact Us
For more information about our privacy practices, questions, or complaints, contact us via email at customercare@phrsapparel,com or on Whatsapp at +2348163880050.
Thank you for choosing Phareligion. We’re dedicated to providing you with a seamless and delightful shopping experience, from click to delivery.
Join the Phareligion Movement – Unleash Your Authenticity, Wear Your Story!
Happy Shopping!